Mr. Hoffschwelle has over 19 years of global BPO expertise and is passionate about leading a high-performance sales and marketing organization as he focuses on aligning team goals, driving revenue, and creating integrated initiatives to ensure Qualfon is the preferred partner for its clients. A proven leader in relationship-driven sales environments with a successful history of growing top-line revenues that sustain profitability through delivery, he is well-versed in the interdependencies of the business development and operations teams and has broad experience in global and emerging markets. His tenured career history with BPO companies includes Atento, SITEL Corporation, and Stream Global Services. In his previous role, he served as Senior Vice President of Business Development at Atento. During his career, he has also held the titles of Vice President of Global Account Management at SITEL and Global V.P./General Manager at Stream Global Services. Mr. Hoffschwelle attended the University of Texas at Austin and resides in Texas with his wife and two daughters.